Picksmart Unsolicited Submissions Policy

Picksmart or any of its employees do not accept or consider unsolicited ideas, including ideas for new products, product improvements, new technologies, processes, materials, services, advertising or promotion campaigns, marketing, or new product names. Please do not submit any unsolicited ideas, suggestions, proposals, comments, or materials in any form to Picksmart or any of its employees. The purpose of this policy is to avoid potential misunderstandings or disputes when Picksmart’s products, services, features, or marketing strategies might appear to be similar or identical to ideas submitted to Picksmart. If, despite knowing our policy, you still submit your ideas to Picksmart, then regardless of what your letter, email, cover, or other transmission may say, the following terms shall apply to your submissions.

Terms of Idea Submission

You agree that:
1. Your submissions and their contents will automatically become the property of Picksmart, without any compensation to you or any third party.
2. Picksmart will have no obligation to keep your submission confidential or proprietary, and shall not be liable for any use or disclosure of the submission.
3. Picksmart may use or redistribute the submissions and their contents for any purpose whatsoever, commercial or otherwise, without any restriction.
4. There is no obligation for Picksmart to review, keep, acknowledge, or return the submission or any related materials.

Product Feedback

Although Picksmart cannot accept your unsolicited submissions, we do welcome your feedback regarding our existing products. If you would like to provide us your feedback, please use our support portal: https://help.picksmart.co.za/support/tickets/new
Please only provide feedback on Picksmart’s existing products; do not include any ideas that Picksmart’s policy will not permit us to accept or consider.

Feedback and Information

Any feedback you provide at this site, our product forums, directly to Picksmart, or to its employees shall be deemed to be non-confidential and non-proprietary. Picksmart shall be free to use such information on an unrestricted basis, without any compensation to you or any third party.