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General How-To's
Forms
2
How to find a record that is not in a dropdown list
System status / downtime page
Lists
3
How to open records in a new tab.
Added a filter on sub-tabs with many records
Bulk Search Functionality
View
1
View the history of altered fields in a record
Password Reset
1
How to reset your password
Reporting Module
5
Dashboard Pages
My Exports
Report Definitions
Scheduled Reports
Report Templates
Privacy and client feedback
2
Picksmart Privacy Policy
Unsolicited Submissions Policy
CRM Module (Ticketing)
7
How to create Ticket Groups
How to create Ticket Agents
How to setup Ticket Preferences
How to setup Ticket SLAs
How to create a Contact
See all 7 articles